OUR STORY
Too much work, too little time.
As a small business owner, I wore a lot of hats and juggle a ton of responsibilities - from delighting customers to making sure employees are taken care of, there is never enough time in the day.
And somewhere in-between - we were missing calls and sales!
| That's when Squad support was born.
What we did about it
We needed someone to help take every call, but didn't want to spend a fortune hiring an in-house receptionist. So we decided to create Squad support because it was need that we felt that it could help other small to medium-sized businesses work better, faster, and more cost effective. A higher-quality virtual receptionist service with highly-trained, cheerful and enthusiastic US-based agents at a fraction of an in-house staff member.
At Squad Support, our goal is to help create delightful experiences on every call.
Our Core Values
Transparency
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The Squad Support Approach
Getting started with your own virtual receptionist has never been so easy.
Squad support aims to continuously strive to provide a world-class first impression for your business. Our team of happy customer service specialists will answer your calls cheerfully, take messages as needed, and route calls as instructed! We are more than just a fancy answering service. It is our goal to learn your business inside-and-out so that we can represent you as well as an in-house staff. You will benefit from an assigned team of 4 to 6 receptionist - we have found this to be the "Goldilocks" zone for a receptionist to be always available, while being a small enough team for each receptionist to learn your business over time. Our cost-effective and engaged approach will help bridge the gap between a prospective lead and long-term client relationship.
Try us for free today ⟩